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How do radio stations integrate listener feedback into shaping future shows and content?

Feedback is collected via calls, emails, social media, and surveys. The studio reviews this data regularly to identify trends and preferences. RJs discuss feedback in team meetings to adjust topics, music, or interaction style. Quick responsiveness shows listeners their opinions matter, building loyalty. Constructive criticism helps improve show quality, while positive feedback highlights what to keep. This ongoing loop ensures shows evolve with audience needs.