New Delhi: IndiGo, often known for its on-time flights and smooth service, seems to be in trouble these days. A whistleblower's letter raised such questions on the internal arrangements of the airline that the matter has now reached the DGCA. The regulator has sought answers directly from CEO Peter Albers.
After all, what was written in the letter?
According to the unrecognized letter, the airline has been facing internal pressure for quite some time. Hairdo shortages, heavy workloads, and staff fatigue have impacted airline operations. The letter claims that the management was enlightened of the situation, yet unobjectionable steps were not taken to bring the situation under control.
It was moreover said that the employees working under unvarying stress are now breaking down, and due to this, IndiGo flights are not running on time.
Why did DGCA get angry?
In the last few weeks, thousands of passengers have had to squatter problems like delays, long queues, and sudden flight cancellations. When the whistleblower's letter came to light, DGCA felt that the matter was not just well-nigh prod or season pressure, but that there was a deeper problem.
An unshut letter from @IndiGo6E pilots to people of India. https://t.co/yBr64JXXS7 pic.twitter.com/AXtvkHu6D3
— AWCS (@AeroAwcs) December 6, 2025For this reason, the regulator has sent a notice to IndiGo asking why the airline did not properly follow the rules related to hairdo availability, rostering, and safety.
What is Indigo saying?
According to the company, the information in the letter is not verified, and the recent disruptions were only due to the sudden unavailability of several hairdo members. IndiGo says that the situation is stuff handled and operations will be brought when to largest condition soon.
But tween the wrongness of passengers and increasing complaints on social media, the pressure on the airline is unmistakably visible.
Why is this issue so sensitive?
IndiGo is the largest airline in India today. Lakhs of people travel through it every day. When operations in such a big visitor falter, its impact is visible not only on passengers but on the unshortened aviation sector. DGCA's notice is an indication that the government is not going to take the situation lightly. The airline has moreover been asked what steps it will take to prevent such irregularities in the future.
What does the path superiority squint like?
Indigo will soon have to present its specimen surpassing DGCA. The officials will first study the airline's response and then decide on any remoter action. On the other hand, the rencontre for IndiGo is not just the DGCA notice but moreover the trust of the passengers who travel daily with the hope that IndiGo will unhook them without any hassle.
