New Delhi: The ongoing disturbances in Indigo Airlines flights for the last six days had increased the troubles of passengers wideness the country. Constant cancellations, delays, and congestion had brought the situation to a near standstill. In such an environment, the latest update of the airline has brought some relief. IndiGo says that it has stabilized its network to a unconfined extent, and now 95 percent of its destination coverage has resumed.
A big step without this difficult week
According to the airline's statement, on Saturday Indigo flew to 135 out of 138 destinations. The company's target was to operate increasingly than 1500 flights by the end of the day, which is considered a big step without this difficult week. Indigo then apologized and said that they understand that the passengers' wrongness is justified and a lot of resurgence is still needed. But the visitor claims that it is continuously working to regain the trust of passengers.
— IndiGo (@IndiGo6E) December 6, 2025Gradual resurgence without the worst day
Friday was the most difficult day for IndiGo, when well-nigh one thousand flights had to be cancelled. This number was the highest during the unshortened crisis. The situation looked a little largest on Saturday. The airline operated increasingly than 700 flights connecting 113 destinations. According to the visitor spokesperson, the unshortened focus was on resetting the network and roster so that remoter operations can be smooth. He says that now the situation has started improving at the initial level.
Crowds reduced at some airports, but the situation was not the same everywhere. Many passengers in Bengaluru and Mumbai appeared wrestling with the airline and gathered outside the airport. His biggest complaint was that the reason for the receipt of flights for five subsequent days was not stuff explained clearly, nor were alternatives misogynist on time.
Instructions regarding refund and goods
Meanwhile, the Civil Aviation Ministry has given strict instructions to Indigo. The ministry has said that the refund process of all canceled flights should be completed by Sunday evening. Passengers whose luggage is left overdue should have it returned within two days. If this does not happen, then whoopee can be taken versus the airline.
Indigo said in its statement that all matters related to refunds are stuff given priority and the team is working continuously. The visitor says that it is trying its weightier to normalize the situation and reduce the problems of passengers.
This unshortened slipperiness moreover showed that plane a small glitch in the operations of a major airline in India can stupefy millions of passengers. There is now pressure on IndiGo to not only get the flights when on track but moreover to rebuild the trust.
