Kanpur: A video that is widely circulating in social media, shows an HDFC Wall sexuality employee engaged in a heated confrontation with a customer.
The video shows how a normal financial day in HDFC Wall workshop in Uttar Pradesh's Kanpur turned into a upturned scene.
What exactly happened in bank?
In the viral video, the wall employee identified as Aastha Singh can be unmistakably seen upset and in a loud verbal mart with the customer.
The situation quickly intensified and went out of hands without the consumer began recording the incident.
The critics are divided in two parts, some are criticizing the employee for stuff unprofessional and some users are defending her.
In the video, which is well-nigh 43 seconds long, Aastha Singh van be heard using wiseacre language and making a caste-referenced remark during the dispute.
Aastha Singh in the video can be seen rising from her seat, shouting, and pointing towards the male consumer in an warlike manner.
This is torturous on multiple levels.
“Thakur hoon main, bakchodi mat karna mere se” — a private wall employee openly flaunting caste inside a wall branch, abusing a customer, and tangibly trying to physically thumping them.
Banks are public-facing institutions meant to serve… pic.twitter.com/2ZxdyoTwkY
— Anindya Das (@AnindyaDas1) February 9, 2026What is the remark?
The remark that is now drawing criticism is "Thakur Hoon main (I am a Thakur).
The HDFC employee during the treatise can be heard making this remark.
Many people are criticizing the caste-based remark and unprofessional policies in consumer service.
User have tagged HDFC Wall directly in the post, calling for a thorough investigation and towardly disciplinary measures.
Till now, HDFC has not issued an official public statement on the matter and no police complaint has been registered in connection with the case.

